Privacy Policy

Introduction

RIC Packers & Movers respects the privacy of customers, website visitors and people who contact us regarding packing, moving, relocation and transportation services.

By using this website or voluntarily submitting an enquiry, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

We may collect information that you voluntarily provide when requesting a quotation, contacting our team or enquiring about a relocation service.

• Name and contact details such as phone number and email address.
• Pickup location, destination and preferred moving date.
• Type of relocation or moving service required.
• Additional details you choose to provide about your move.
• Basic technical information generated when you use the website, where applicable.

2. How We May Use Your Information

• Respond to enquiries and quotation requests.
• Understand your moving and relocation requirements.
• Coordinate communication regarding requested services.
• Provide customer support before, during or after a move.
• Improve our website, enquiry process and customer experience.
• Comply with applicable legal or regulatory requirements.

3. Information Sharing

We do not intend to sell your personal information. Information may be shared only where reasonably necessary to respond to your request, provide the requested service, work with relevant service providers, or meet a legal obligation.

4. Cookies & Website Data

Our website may use cookies or similar technologies to support website functionality, understand usage or improve the user experience.

5. Data Security

We aim to use reasonable administrative and technical measures to protect information from unauthorised access, misuse, loss or disclosure.

6. Data Retention

Information may be retained for as long as reasonably necessary to respond to an enquiry, provide requested services, maintain business records or meet applicable legal and operational needs.

7. Your Choices

You may contact us to request correction or updating of information you previously provided.

8. Third-Party Links & Services

Our website may include links to third-party websites or embedded services such as Google Maps, social platforms or communication tools.

9. Children's Privacy

Our moving and relocation services are intended for customers making service enquiries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services or operational practices.

11. Contact Us

If you have a privacy-related question, please use the contact details below.